Online Marketing: Social Media and Conversational Marketing
Mar 24th, 2008
Mar 24th, 2008
CREATING VALUABLE BRAND ADVOCATES THROUGH SOCIAL MEDIA
Read this eBook now – Customer Service: The Art of Listening and Engagement through Social Media, written by Brian Solis. You can download for free (PDF or Word). It’s short, sweet and gets straight to the point.
One of the key takeaways was what many refer to as conversational marketing. Here is Brian’s take from [...]